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Within this module it will focus on leadership characteristics, identifying their leadership  style, what impact their style may have on other team members, begin to use assertive behaviour and supporting techniques to help deal with criticism, confrontation, and anger within your team.  

Within this module it will focus on  helping your leaders enter a journey of discovering and evolving an authentic leadership persona, reduce rigidity and develop a more Agile mindset.

Introducing the dimensions of the VUCA model,  agile mindset as attitude, situational leadership, Emotional Intelligence (EI).

Within this module it will focus on  developing effective communication styles, emphasising on why communication is important, effective and non-effective communication styles, how your leaders can adapt communication styles to get achieve the best outcomes.

 Within this module it will define the what, why and how of courageous conversations, appreciating the different types of courageous conversations and using a number of tools to help avoid conflict, manage the conversation more constructively and to help progress those more courageous or difficult  conversations.   

Within this module it will support with recognising how a performance conversation can be affected by our mind-set/internal dialogue and support with identifying the right strategies to manage those discussion. Understand why underperformance happens, prepare, structure and deliver an underperformance conversation, discuss behavioural expectations  and recognise what to do to comply with company policies and processes.

Within this module it will recognise and discuss different types of feedback that we give and receive, why we don’t always enjoy giving and receiving feedback, limiting beliefs, SBI model, and demonstrate how to give feedback effectively to achieve the desired outcomes.

Within this module we focus on recognising who owns individual and team performance, discuss some practical ways to build better autonomy, competence and relatedness, identify how to approach personal and team motivation, acknowledge their management style and how it impacts team members and plan how to create an environment where teams can highly perform.

Within this module will help consider why people react differently to change, how to help people deal with change and how to plan for change strategies, discussing what and why of effective change management, the different reactions to change and leadership behaviours to identify your role in effective change management.

Within this module we will discuss the difference between influence and manipulation, the factors to consider to influence more effectively, additional tools and techniques to improve influence skills and using personality profiling to influence more effectively.

Within this module will will understand why handling conflict effectively is essential for successful people, how to balance cooperativeness and assertiveness when negotiating, using the 4 box negotiation model, plan and apply conflict management strategies to real life scenarios and how to use conflict management tools and techniques to achieve more desirable outcomes.